Privacy policy

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Legal

Privacy Policy

Effective date: June 1, 2026  |  Belrose Events Inc.  |  Toronto, Ontario, Canada

Your privacy is important to us. This policy explains what personal information we collect, why we collect it, and how we protect it — in plain language.

1. Who We Are

Belrose Events Inc. is the data controller responsible for your personal information. We are subject to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

Privacy Contact: Tetiana Kucher, tetiana@belroseevents.com, +1 437 425 1324.

2. Information We Collect

We collect personal information in the following categories:

  • Identity & Contact: Your name, phone number, email address, and mailing address when you make an enquiry or book a service;
  • Event Details: Guest counts, event dates, venue preferences, and other planning information you share with us;
  • Financial: Payment details processed securely through Shopify Payments (we do not store full card numbers);
  • Website Usage: IP address, browser type, pages visited, and time spent on our site via cookies and analytics tools;
  • Communications: Emails, form submissions, and records of conversations with our team.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our event planning services;
  • Process payments and send invoices;
  • Coordinate with third-party vendors (caterers, photographers, venues) on your behalf, sharing only the information necessary;
  • Send service-related communications (confirmations, timelines, reminders);
  • Improve our website and services through analytics;
  • Send marketing communications — only with your explicit consent, which you may withdraw at any time.

4. Legal Bases for Processing

We process your personal information on the following bases:

  • Contract: To fulfil our service agreement with you;
  • Legitimate Interest: To improve our services and protect our business;
  • Consent: For marketing communications and photography use;
  • Legal Obligation: To comply with tax and regulatory requirements.

5. Sharing Your Information

We only share your information with:

  • Trusted vendors & partners engaged to deliver your event (e.g. caterers, photographers, florists) — under confidentiality obligations;
  • Shopify — our e-commerce platform, which processes payments and stores order data. See Shopify's Privacy Policy;
  • Regulatory authorities where required by law (e.g. Canada Revenue Agency).

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Typically:

  • Client records: 7 years after the last service (as required for tax purposes);
  • Marketing consent records: until you withdraw consent;
  • Website analytics: up to 26 months.

7. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyse traffic. You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

8. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Withdraw consent for marketing communications at any time;
  • File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us at tetiana@belroseevents.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Payment transactions are encrypted via SSL/TLS and processed by Shopify's PCI-compliant infrastructure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Privacy enquiries:

Tetiana Kucher, Belrose Events Inc.

12 Gleneagle Crescent, Toronto, ON M2J 3H3

tetiana@belroseevents.com  |  +1 437 425 1324